Terms & Conditions

Welcome to Michael's Handyman Service. Our goal is to provide reliable, honest, and high-quality work while keeping your experience smooth and stress-free. The terms below explain how our services work and help set clear expectations for both sides.

1. What's Included in Our Services

We complete the work described in your estimate or service description. For time-based services (like our 90-minute holiday option), we focus on light handyman tasks, décor installation, small repairs, and general touch-ups.

If you need additional work done, we'll always discuss it with you first before moving forward.

2. Service Limitations

Some jobs fall outside what we can safely or reasonably complete during your service. We may decline or reschedule tasks that are:

• Unsafe
• Too time-intensive for the booked service
• Specialized or requiring permits
• High-reach or requiring specialized equipment
• Beyond typical light handyman work

If something isn't a good fit, we'll let you know and offer alternatives whenever possible.

3. Your Responsibilities

To keep the job safe and efficient, we ask that you:

• Provide clear and safe access to work areas
• Let us know about any known issues such as electrical hazards, water damage, rot, structural concerns, or materials containing lead/asbestos
• Secure pets, kids, and valuables during the service

4. Hidden or Pre-Existing Issues

Repairs can uncover problems that weren't visible before. We aren't responsible for issues caused by:

• Hidden defects
• Outdated wiring or plumbing
• Rot, insect damage, or structural problems
• Previous poor workmanship

If we discover something unexpected, we'll explain what we found and discuss next steps before continuing.

5. Materials

Materials aren't included unless your estimate states otherwise.

You're welcome to supply your own materials, but we can't be responsible for:

• Product defects
• Incorrect sizes
• Shortages
• Compatibility issues

If materials fail or don't fit, additional labor may be required.

6. Liability

We take pride in doing things the right way. Still, some situations are outside our control. We aren't liable for:

• Pre-existing damage
• Hidden defects
• Failures of old systems or materials
• Incidental or consequential damages

We are only responsible for issues directly caused by our own clear negligence.

7. Warranty

We stand behind our work with a 1-year workmanship warranty on the labor we perform.

This doesn't cover:

• Material defects
• Weather-related damage
• Misuse, accidents, or future work done by others

8. Payment

Payment is due when the work is completed unless we've agreed on something different beforehand.

9. Approval & Agreement

By scheduling a service, signing an estimate, or approving work through Housecall Pro, you agree to these Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Michael's Handyman Service
Holly Springs, NC
Phone: 984-250-0011
Email: fixit@michaelshandyman.com